Last Updated: April 2, 2026
These Terms and Conditions ("Terms") constitute a legal agreement between you ("Customer," "User," or "you") and High Speed Ultra ("Company," "we," "us," or "our"). By accessing and using our website www.highspeedultra.online and subscribing to our internet services, you agree to be bound by these Terms.
High Speed Ultra provides independent internet service provider (ISP) services offering high-speed internet connectivity to residential customers across India. Our services include internet connection installation, maintenance, technical support, and related services as described on our website.
To use our services, you must:
High Speed Ultra services are available in select areas across India. Service availability depends on your location and infrastructure. We aim to provide service installation within 24 hours of order confirmation, subject to technical feasibility and customer availability. Actual installation timelines may vary based on local conditions and service demand.
We offer various subscription plans with different speeds and data allowances. Plan details, pricing, and terms are available on our website and will be confirmed before you complete your order.
Billing occurs on a monthly basis or as specified in your service plan. Payment is due on the date specified in your invoice. Failure to pay may result in service suspension.
We accept various payment methods including bank transfers, credit cards, debit cards, and digital payment platforms. All payments must be made to authorized High Speed Ultra payment channels.
We reserve the right to modify pricing with 30 days' notice to existing customers. Changes will not apply to current billing cycles unless explicitly agreed upon.
You agree to use our services only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the internet.
You agree not to use our services for:
Our services are intended for normal residential use. Excessive usage that impacts network performance may result in service throttling or suspension. We monitor network usage to ensure fair access for all customers.
We may suspend your service without notice if:
Either party may terminate the service agreement with 30 days' written notice. Upon termination, you remain responsible for all outstanding charges and fees.
While we strive to maintain continuous service, we do not guarantee uninterrupted connectivity. Service interruptions may occur due to maintenance, technical issues, natural disasters, or circumstances beyond our control.
Advertised speeds represent typical performance under ideal conditions. Actual speeds may vary based on network congestion, device capabilities, content source, and other factors. We do not warrant specific speed guarantees.
Our services are provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, High Speed Ultra shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of data, revenue, or business interruption.
All content on our website, including text, graphics, logos, images, and software, is the property of High Speed Ultra or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or transmit any content without our written permission.
Our website may contain links to third-party websites and services. We are not responsible for the content, accuracy, or practices of these external sites. Your use of third-party services is governed by their terms and conditions.
You agree to conduct yourself respectfully and lawfully when interacting with our staff and services. Abusive, threatening, or harassing behavior may result in service termination.
You agree to indemnify and hold harmless High Speed Ultra, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our services.
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Gurugram, Haryana.
Before pursuing legal action, we encourage you to contact us to resolve disputes amicably. If resolution cannot be reached, disputes may be referred to arbitration or litigation as permitted by law.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services following modifications constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
For questions regarding these Terms and Conditions, please contact us at:
High Speed Ultra
Email: support@highspeedultra.online
Address: M3M Corner Walk, Sector 74, Gurugram, Haryana 122002
Country: India
These Terms and Conditions are effective as of April 2, 2026, and were last updated on April 2, 2026.